How to make a complaint ...

Everyone has a right to complain if they are dissatisfied. StepIn Network Members, staff, volunteers, family members, professionals and other agencies have an equal right to make a complaint. StepIn promises to deal positively with complaints, carry out the necessary investigation and make any changes as necessary to ensure StepIn meets the
highest standards. 

Our Complaints policy explains how a complaint is handled and contains a complaints form. You may also talk in confidence with our complaints officer, Noelin Fox, on 087 2615544 or email her at

Truly Independent Living

Registered Charity Number: 20105525

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Supported Living Networks

Phone: 087 669 3118